San Antonio, Texas
Salary: $45,000.00 to $50,000.00 /year
1. Scope of Position
IT support position responsible for support of multiple field offices, delivery personnel handheld support and execution/implementation of strategic IT directives of IT Director and Executive team.
2. Key Responsibilities
- Perform general technical support and troubleshooting of desktop systems hardware and software, local telephony, in-truck tablets, multi-function printers, scanners, mobile devices and tank monitors.
- Manage company wide support requests, following up until completion
- Has a friendly, team-player personality and is equally comfortable interacting with IT staff and end users at all levels within the organization
- Ability to handle constantly changing flow of requests; be able to multitask effectively and possess excellent time management skills
- Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed
- Must have hands-on experience
- Some after hours and weekend support required
- Some overnight and day travel may be required